Effective Date: November 7, 2025

At Brocal.ca, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, your rights, and how we safeguard your data. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect different types of information when you visit or interact with our website:

• Personal Information: Name, email address, phone number, mailing address, or other information you provide through forms, newsletter subscriptions, or account registration.
• Non-Personal Information: Browser type, operating system, IP address, device information, pages visited, referral URLs, and other data collected automatically through cookies, analytics tools, and server logs.
• Sensitive Information: We do not knowingly collect sensitive personal information (such as social security numbers, financial information, or health data) unless explicitly provided by you.

2. How We Use Your Information

Your information is used to:

• Provide, maintain, and improve our services and website functionality.
• Respond to inquiries, requests, or customer support needs.
• Send promotional emails, newsletters, or updates (only if you consent).
• Personalize your experience on our website.
• Monitor and analyze trends, usage, and activities on the site.
• Prevent fraud or unauthorized activities and comply with legal requirements.

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information. We may share your data in the following cases:

• With Service Providers: Trusted third-party providers who help us operate the website, manage email communications, or process payments.
• For Legal Compliance: When required by law, to enforce our policies, or to protect our rights, safety, and property.
• In Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar technologies to:

• Enhance website functionality and user experience.
• Track website traffic and performance.
• Understand visitor behavior and preferences for analytics.

You may disable cookies in your browser settings, but certain features may not function properly.

5. Data Retention

We retain your personal information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements. Non-personal data may be stored indefinitely for analytics purposes.

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information. Despite these efforts, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access, disclosure, or destruction of data.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• For EU Residents (GDPR):
  • Right to access, correct, or delete your personal data.
  • Right to withdraw consent at any time.
  • Right to data portability and object to processing.
• For California Residents (CCPA):
  • Right to know what personal information is collected and how it is used.
  • Right to request deletion of personal information.
  • Right to opt-out of the sale of personal information.

To exercise these rights, contact us at allison@brocal.ca.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices, content, or policies of third-party sites. We encourage you to read the privacy policies of any site you visit.

9. Children’s Privacy

Brocal.ca does not knowingly collect personal information from children under 13 (or 16 in certain jurisdictions). If you believe we have collected such information, please contact us to have it removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

Brocal.ca
Email: allison@brocal.ca
Phone: 403-992-1851